We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at returns@vamzn.com. Please note that returns will need to be sent to the following address: 311 Asbestos Colony, IDPL, Balanagar, 500037, India or We will send you a country specific return adress. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@vamzn.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at returns@vamzn.com

 

Vamzn Refund Policy

At Vamzn, we strive to ensure complete customer satisfaction with every purchase. However, if you are not entirely satisfied with your order, we’re here to help. Our refund policy complies with Google standards and aims to provide transparency and peace of mind for our customers.

Eligibility for Refunds

You may request a refund under the following conditions:

•  Damaged or Defective Products: If your product arrives damaged, defective, or significantly different from the description.
•  Incorrect Products: If you receive an incorrect product that does not match your order.
•  Unfulfilled Orders: If your order is not delivered within the estimated delivery window.

Conditions for Refunds

To be eligible for a refund:

• The product must be unused, in its original packaging, and in the same condition that you received it.
• The refund request must be made within 30 days of the delivery date.
• Proof of purchase (order confirmation or receipt) must be provided.

Non-Refundable Items

Certain items are non-refundable. These include:

• Perishable goods such as food or beverages, unless they are damaged or expired upon arrival.
• Personal care or beauty products that have been used.
• Gift cards or promotional vouchers.

Refund Process

To request a refund:

1. Contact our customer service team at [Customer Support Email] with your order number and reason for the refund.
2. If the return is approved, we will provide you with a return shipping label.
3. Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

Refund Timelines

• If approved, the refund will be processed within 24 - 48 hours to the original payment method.
• Shipping costs are non-refundable unless the return is due to a mistake on our part (incorrect or damaged product).

Late or Missing Refunds

• If you haven’t received a refund within the expected time frame, first check your bank account or payment method provider.
• If the issue persists, please contact us at Contact@vamzn.com and we will assist you further.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us at Contact@vamzn.com

Contact Us

Live Chat - Available 24/7

Email Us - Contact@vamzn.com